Tyne Pressure Testing is proud to announce its successful recertification to ISO 9001 following a comprehensive five-year audit by Bureau Veritas.
ISO 9001 is a global standard that helps organisations manage and improve the quality of their products or services. The standard gives a structure to help keep up with changing needs in society, the economy, and the environment.
This achievement is a testament to our commitment to the highest standards of quality management and our dedication to delivering excellence in every aspect of our business. The certification reinforces our commitment to continuous improvement, efficiency and customer satisfaction.
What’s covered in the audit…
Documentation and records
We’ve ensured that all elements of our quality management documentation, including policies, procedures, work instructions, and records are current, controlled, and accessible. Over the past five years, we’ve introduced meaningful updates to improve usability and better reflect our evolving operations.
Internal audits and corrective actions
Our internal audit programme has been delivered consistently in line with our planned schedule. Any non-conformities identified have been addressed through effective corrective actions, and we’ve implemented preventive measures to reduce the chance of recurrence. This demonstrates our proactive approach to quality and process control.
Management review
We’ve documented every management review thoroughly, with clear agendas, minutes, and follow-up actions. These reviews have supported strategic decision-making and helped ensure that our quality objectives remain aligned with business goals. Actions raised during these meetings have led to measurable improvements across departments.
Continual improvement
Continuous improvement is a core part of how we operate. We regularly review performance data, audit outcomes, and customer feedback to identify areas for development. Recent improvements have included process refinements, enhanced training, and more responsive customer support, all contributing to better performance.
Risk management
We’ve embedded risk-based thinking into our day-to-day activities. We actively identify and manage risks to ensure operational stability, while also recognising and acting on opportunities for improvement. This approach helps us maintain consistent results and adapt to future challenges.
Employee involvement and training
Our workforce is central to the success of our quality system. We keep detailed training and competency records, ensuring every team member understands their responsibilities. Quality objectives are clearly communicated, and our staff are engaged in upholding standards at all levels.
Customer focus
Meeting and exceeding customer expectations remains a key priority. We capture and analyse customer feedback, handle complaints in a structured manner, and use this information to make meaningful improvements. Our quality system supports our aim to deliver reliable service and long-term customer satisfaction.
Moving forward
This recertification highlights the strength of our current systems and reinforces our commitment to ongoing improvement. Supported by annual audits, we continue to focus on delivering high-quality service to our customers. Paul Smith, CEO at Tyne Pressure Testing, said:
“The five-year recertification for our ISO 9001 quality management certificate is an important milestone. It provides an opportunity to demonstrate that our system has remained both robust and continually improved over the audit cycle.
“We extend our sincere thanks to our dedicated team whose hard work and commitment have made this achievement possible.”
To learn more about how we’re creating a safer, high-quality environment for everyone at our facilities, visit: HSEQ | Hyperbaric Chambers l Tyne Pressure Testing